

Aqara Camera Hub G350
Aqara · CH-C14E / CH-C14DE
The Aqara Camera Hub G350 is an advanced indoor security camera that combines video surveillance, on-device AI, and smart home hub features in a single device. Its dual-camera system pairs a 4K 133° wide-angle lens with a 2.5K telephoto lens, providing a broad panoramic view and hybrid zoom up to 9X to focus on specific details without relying solely on digital zoom. One of its key strengths is automatic AI tracking. The camera can detect and follow people or pets, keep them centered in the frame, and apply close-up tracking when needed. AI processing runs locally on the device for features such as detection of people, pets, faces, gestures and specific sounds, reducing dependence on the cloud for primary detections. As a PTZ camera, it offers 360° pan, tilt, scheduled patrols and up to 30 preset angles via the Aqara Home app. It also features night vision with invisible 940 nm infrared LEDs, an f/1.6 aperture, two-way audio and a 95 dB siren. The G350 also functions as an Aqara hub. It supports Aqara Zigbee and Thread devices, connecting up to 80 Aqara Zigbee subdevices, or 40 Aqara Zigbee devices plus 40 Thread devices. Additionally, it acts as a Matter controller and Matter bridge, allowing third-party Matter devices to be integrated into Aqara Home and exposing compatible Aqara devices to ecosystems like Apple Home, Google Home, Alexa, SmartThings and other Matter platforms. For connectivity it uses WiFi 6 dual band 2.4GHz and 5GHz with WPA3, along with Zigbee/Thread IEEE 802.15.4 and Bluetooth. It is not a PoE or Ethernet camera: it is powered via USB-C with a 5V 2A input. For storage it accepts microSD cards up to 512GB Class 10 or higher, supports continuous 24/7 recording, NAS backup via upload from the SD card, and end-to-end encrypted cloud storage through the HomeGuardian plan. It also includes a physical privacy mode where the lens fully retracts to block the view. For Home Assistant, Aqara states the available integration is via RTSP streaming. Therefore, RTSP should be marked as supported, but not ONVIF unless confirmed in official documentation. In Apple Home, the camera can be used with HomeKit Secure Video, although the resolution inside Apple Home is limited to 1080p and it may require iCloud+ and an Apple Home hub.
✓ Pros
- Dual camera with 4K wide-angle lens and 2.5K telephoto
- Hybrid 9X zoom
- 360° pan with PTZ tilt
- Automatic tracking of people and pets with local AI
- Local detection of people, pets, faces, gestures and sounds
- Night vision with invisible 940 nm infrared
- f/1.6 aperture
- Two-way audio
- Built-in 95 dB siren
- Matter compatible
- Works as an Aqara Zigbee hub
- Supports Thread
- Can act as Matter controller and Matter bridge
- Compatible with Apple Home, Google Home, Alexa and SmartThings
- Compatible with HomeKit Secure Video
- Compatible with Home Assistant via RTSP
- WiFi 6 dual band 2.4GHz and 5GHz
- WPA3 security
- Local microSD storage up to 512GB
- Continuous 24/7 recording to microSD
- NAS backup via SD card
- Physical privacy mode with retractable lens
- Up to 30 preset angles
- No cloud required for main AI detections
✗ Cons
- Indoor use only
- No Ethernet or PoE
- Home Assistant only offers streaming via RTSP according to Aqara
- Do not mark ONVIF as supported unless officially confirmed
- Apple Home limits resolution to 1080p
- HomeKit Secure Video requires iCloud+ and an Apple Home hub
- Some PTZ and advanced tracking features are configured only in Aqara Home
- Third-party Zigbee devices are not supported by the Aqara hub
- Matter camera adoption still depends on each platform
- MicroSD card not included
- NAS transfer is done only via SD card
- Cloud storage requires a HomeGuardian plan
- Some detections or advanced features may depend on subscription or ecosystem
- Requires constant USB-C power, does not run on battery
Compatibility
Specifications
| Model | CH-C14E / CH-C14DE |
| Type | indoor security camera with Aqara Zigbee hub, Thread and Matter |
| Wide-angle lens resolution | 3840 x 2160 |
| Telephoto lens resolution | 2560 x 1440 |
| Wide-angle lens diagonal field of view | 133° |
| Telephoto lens diagonal field of view | 43° |
| Wide-angle focal length | 2.8 mm |
| Telephoto focal length | 8 mm |
| Aperture | f/1.6 |
| Zoom | hybrid up to 9X |
| Frame rate | 20 fps |
| Video codec | H.264 |
| Night vision | invisible 940 nm infrared |
| PTZ | 360° pan, tilt, patrols and preset angles |
| Preset angles | up to 30 |
| Local AI detection | people, pets, faces, gestures and sounds |
| Detectable sounds | 6 types indicated by Aqara, including baby cry, cough and dog bark |
| Audio | two-way audio |
| Siren | 95 dB |
| Wireless protocols | WiFi IEEE 802.11 a/b/g/n/ac/ax 2.4/5GHz, Zigbee/Thread IEEE 802.15.4 and Bluetooth |
| WiFi | WiFi 6 dual band 2.4GHz and 5GHz |
| WiFi security | WPA3 |
| Matter | yes, Matter camera, Matter controller and Matter bridge |
| Zigbee hub | compatible with Aqara Zigbee devices, not with third-party Zigbee |
| Hub capacity | up to 80 Aqara Zigbee subdevices, or 40 Aqara Zigbee + 40 Thread |
| Thread | yes |
| Home Assistant | streaming via RTSP |
| Apple Home | compatible, resolution limited to 1080p in Apple Home |
| HomeKit Secure Video | compatible, requires iCloud+ and an Apple Home hub |
| Local storage | microSD Class 10 or higher up to 512GB, not included |
| Local recording | 24/7 on microSD |
| NAS | backup to NAS via upload from SD card |
| Cloud | end-to-end encrypted storage via HomeGuardian plan |
| Privacy mode | physical, with retractable lens |
| Power | USB-C 5V⎓2A |
| Ethernet | no |
| PoE | no |
| Official Aqara web dimensions | 123 x 85 x 68 mm |
| Operating temperature | -10°C a 45°C |
| Operating humidity | 0-95% RH without condensation |
| Box contents | Camera Hub G350, 2 user manuals and USB-C to USB-C cable |
| Power supply | USB-C 5V/2A |
| Neutral wire required | No |
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Aqara Camera Hub G350. I Never Wanted a Camera Inside My Home... Until Now
Is it simply another camera, or can it really become a key part of your smart home? After testing the new Aqara G350, I encountered several surprises, both good and bad. In this article, we will separate the marketing claims from the real-world experience, integrate it with Home Assistant, configure it in Frigate, and explore automations you can copy in your own home.
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